Privacy Policy
Last updated: October 2, 2026
Neuro-Honey ("we", "us") is a digital wellness program operated by JM Digital Ventures LLC, 1401 Pennsylvania Ave, Suite 102, Wilmington, DE 19806, USA. This policy explains what personal data we collect, why, and the choices you have.
1. Data we collect
- Purchase data: your name, email address and, if you provide it, phone number and country, sent to us by our payment processor when you place or start an order. We never receive or store your full card number.
- Account and app data: your email address, the device session you use to sign in, and the progress you save in the app (days completed, check-ins, memory test scores, preferences).
- Email data: which emails we sent you and whether you clicked a link, so we can stop reminders once you buy or unsubscribe.
- Website data: our pages use the Meta Pixel and Utmify to measure which ads and pages lead to purchases (pages visited, campaign parameters such as utm_source, and similar technical data).
2. Why we use it
- To deliver the app you bought and give you access (contract).
- To send service emails: access link, login codes, program reminders and, if your payment did not go through or you left your order unfinished, a limited number of reminders about it (legitimate interest). Every reminder has an unsubscribe link.
- To handle refunds, chargebacks and support requests, and to meet legal and tax obligations.
- To measure and improve our advertising and pages (consent where required by law).
3. Who we share it with
Only with service providers that help us run Neuro-Honey: our payment processor (Kashpay), Cloudflare (hosting, database and email delivery), Meta and Utmify (ad measurement). We do not sell your personal data.
4. How long we keep it
We keep purchase and account data while you have access to the program and for the period required by tax and accounting laws. Data about unfinished orders is used only to follow up on that order, and reminders stop as soon as you unsubscribe. You can ask us to delete your data at any time.
5. Your rights
Depending on where you live (for example under the GDPR in Europe or the CCPA in California), you can ask to access, correct, delete or export your data, object to its use, or withdraw consent. Write to support@neurhoney.com and we will answer within 30 days. You can also contact your local data protection authority.
6. Security and transfers
Data is stored with Cloudflare and protected with encryption in transit and access controls. Our providers may process data in the United States and other countries, under appropriate safeguards.
7. Children
Neuro-Honey is intended for adults and is not directed to children under 18.
8. Contact
1401 Pennsylvania Ave, Suite 102, Wilmington, DE 19806, USA
support@neurhoney.com